Cookie Notice
How we use cookies to enhance your experience
What Are Cookies?
Cookies are small text files that are stored on your device when you visit websites. They help us provide you with a better, safer, and more personalized experience on MathMates.
We're committed to transparency about how we use cookies, especially when it comes to protecting children's privacy and complying with COPPA regulations.
Types of Cookies We Use
Strictly Necessary Cookies
These cookies are essential for the website to function properly. They enable core features like security, authentication, and accessibility. Without these cookies, our service cannot work properly.
Examples of Strictly Necessary Cookies:
- Authentication: Remember that you're logged in
- Security: Protect against cross-site request forgery
- Session Management: Keep your child's game session active
- Accessibility: Remember accessibility preferences
- Load Balancing: Distribute server load for better performance
Analytics Cookies
These cookies help us understand how our website is being used so we can improve the learning experience. All data is anonymized and we never track individual children.
What Analytics Cookies Help Us With:
- Usage Patterns: Which learning activities are most popular
- Performance: How fast our pages load and where improvements are needed
- Error Tracking: Identify and fix technical issues quickly
- Feature Usage: Understand which features help children learn best
- Device Compatibility: Ensure our platform works on all devices
Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your preferences and providing customized content for your child's learning level.
How Functional Cookies Enhance Learning:
- Personalization: Remember child's preferred learning style
- Progress Saving: Keep track of where your child left off
- Settings: Remember volume levels and display preferences
- Language: Store language preferences for international users
- Accessibility: Remember accessibility settings like font size
What We DON'T Use
In keeping with our commitment to child safety and COPPA compliance, we specifically avoid:
- Advertising Cookies: No behavioral advertising
- Tracking Cookies: No cross-site tracking
- Social Media Cookies: No social media integration
- Third-party Marketing: No data sharing for ads
- Profiling: No detailed behavioral profiles
- Sale of Data: We never sell cookie data
Managing Your Cookie Preferences
Through Our Website
- Use our cookie banner when you first visit
- Click "Cookie Settings" in the banner
- Visit this page anytime to review policies
- Contact support for help with settings
Through Your Browser
- Most browsers allow you to control cookies
- You can block or delete cookies in browser settings
- Set up notifications when cookies are placed
- Choose to accept or reject cookies by type
⚠️ Important Note:
Disabling strictly necessary cookies may cause some features of MathMates to not work properly. Your child's learning experience may be affected if essential cookies are blocked.
Child Privacy & COPPA Compliance
Special Protections for Children
MathMates is designed for children under 13 and fully complies with COPPA (Children's Online Privacy Protection Act). Here's how we protect children when it comes to cookies:
✅ What We Do
- • Require parental consent for all cookie use
- • Use minimal data collection
- • Never use cookies for behavioral advertising
- • Give parents full control over cookie settings
- • Regular privacy compliance audits
❌ What We Don't Do
- • No tracking across other websites
- • No sharing cookie data with advertisers
- • No creating detailed behavioral profiles
- • No selling any information to third parties
- • No cookies for social media integration
Updates to This Cookie Notice
We may update this Cookie Notice from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes:
- We'll notify you via email and through our website
- Changes will be effective 30 days after notification
- You'll have the opportunity to review and adjust your cookie preferences
- Continued use of our service constitutes acceptance of updated terms
You can always return to this page to review our current cookie practices or adjust your preferences.
Questions About Cookies?
If you have questions about our use of cookies or need help managing your preferences, we're here to help:
Cookie Questions
- Email: [email protected]
- Privacy Team: [email protected]
- Response Time: Within 48 hours
General Support
- Support: [email protected]
- Phone: 1-800-MATHMATES
- Hours: Mon-Fri, 9 AM - 6 PM EST
For other inquiries, visit our Contact Page.